All merchant cancellations must be submitted in writing via e-mail to info@okgomarket.com. Depending on the date in which the cancellation is received, a merchant may be granted a partial refund. Please review the conditions for a PARTIAL REFUND and NO REFUND below to determine which applies to your situation. The merchant should be fully aware that their booth space will be released back into available status once the cancellation is received and email confirmation is sent.

PARTIAL REFUND POLICY

Cancellations 31 days or more from the event date will be granted a partial refund. Partial refund amounts are handled on a case by case basis depending on the pricing option the merchant registered for. In most cases, refund amounts are given less monies already spent in labor, marketing resources, event center costs, and payment processing fees. Booth upgrades and add-ons are non-refundable.

NO REFUND POLICY

Cancellations 30 days or less from the event date will result in a non-refund and the Merchant will forfeit the full cost of registration.

Please address any questions on the cancellation policy to info@okgomarket.com.